Case 1:

Insurance Operations Automation

Client
Regional property and casualty insurance carrier headquartered in the Midwest

Challenge
High volumes of inbound paper documents required extensive manual data entry, leading to slow processing, high operational costs, and data quality issues.

AI Infusion™
AI Solution

We deployed an end-to-end AI document automation pipeline that:

  • Automatically digitizes incoming paper materials
  • Extracts and enters data into the correct internal systems
  • Validates, cross-references, and annotates records in real time

The solution operates with minimal human involvement, handling nearly all routine document processing autonomously.

Business Impact

  • 99% elimination of manual data entry
  • 14 FTE reduction
  • $500,000 in annual cost savings
  • 87% improvement in data accuracy

Value Delivered
Faster processing, significantly lower operational costs, and materially higher data reliability—without sacrificing compliance or control.

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